Privacy Policy

Privacy Policy – Soxyxtee

Effective Date: June 19, 2025

1. Overview

At Soxyxtee, your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, https://soxyxtee.com.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

  • Personal Information: Name, email address, shipping address, phone number, and payment information.
  • Order Information: Items purchased, order date, transaction ID, and shipping method.
  • Device Information: IP address, browser type, time zone, device type, and cookies.
  • Behavioral Data: Pages visited, time spent on site, and referring URLs.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or account
  • Send promotional emails (only with your consent)
  • Prevent fraud and secure our platform
  • Improve website performance and user experience

4. How We Share Your Information

We do not sell your personal information to third parties. We only share it in the following circumstances:

  • With service providers (e.g., payment processors, shipping carriers) strictly for order fulfillment and operational purposes
  • To comply with legal obligations or respond to lawful requests from government authorities
  • To protect the rights and safety of our business, users, or others

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to recognize your browser, remember your preferences, and analyze traffic patterns. You can manage cookie preferences in your browser settings.

6. Data Retention

We retain your order and personal information for our records unless and until you request us to delete this data, except where required by law.

7. Security

Your data is protected with secure socket layer (SSL) encryption and hosted on secure servers. We use reputable third-party platforms for checkout and do not store full credit card details on our servers.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to marketing communications at any time

To exercise any of these rights, please contact us using the information below.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The “Effective Date” at the top of this page will be updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: [email protected]
  • Phone: +1 (430) 280-0610
  • Business Owner: Nguyen Chi Thanh
  • Registered Address: 249 Ocean Parkway, Apt 6C, Brooklyn, NY 11218, USA
  • Operating Address: 8137 S Spaulding Ave, Chicago, IL 60652, USA
  • Support Hours: Mon–Sat, 9:00 AM – 5:00 PM (Central Time)